Contact Us

[WELCOME] We sincerely welcome everyone to get in touch with us. We are not only here to answer questions related to orders but also delighted to engage in friendly discussions about luxury items and style. We hope every customer enjoys a pleasant shopping experience at VaniaCases.

[SUPPORT] How We Can Help

For any questions about orders or general inquiries before placing an order, please feel free to contact us. We’re happy to assist with topics such as:

• How to place an order
• How to choose products and identify quality
• If you can’t find a desired product in our store
• When the desired product or size is unavailable or out of stock
• Issues encountered during checkout or unsuccessful payment
• Estimated shipping time and delivery duration
• Not receiving order confirmation or shipping notification emails
• Tracking number not updating for an extended period
• Receiving emails or messages requesting additional payments (e.g., shipping fees)
• Gift wrapping or customization requests when purchasing as a gift

[TOPIC] And for any other questions — even those we may not have thought of yet — please don’t hesitate to reach out. Whatever your concern, we’ll find a solution.